How To Develop Your Peripheral (Business) Vision

No one wants to admit they’re lazy. I don’t. But if we’re not careful we end up getting into ruts, stagnating, going in the same circles, getting less results each time. So, how to stop this? In no order: Read outside your comfort zone. Ask for feedback, but not from your staff. Go to events […]

14 Screenshot Guidelines for Technical Documents

The purpose of screenshots is to compliment the text, not replace it. This means that your screenshots compliment what you’ve written and help orient the reader. They also help reduce anxiety in the reader as they can check if they are on the right window. What to capture Identify where the user needs to perform […]

The One Surprising Benefit of a Daily Action Plan (Excel templates)

I’m not the type of person that likes to plan, but I do see the benefit. Taking f.a.t., for example. It’s really hard to get rid of. Try as I might it just won’t budge. Actually, that’s not totally true. If I create a goal, stick to it, and measure my success, the pounds do […]

3-part formula for better business writing

Before you put your hands on the keyboard and start typing, ask yourself: Specific – what’s the one thing I want this person to understand? Response – what’s the response I want from this person? Incentive – what incentive can I give this person to reply as fast as possible? #1 What’s the one thing […]