Frequently Asked Questions

Please read our FAQ before sending us a message.

What is your privacy policy?
Klariti operates at (‘Site’). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. You can read our full privacy policy here.
Which payment methods are accepted in the Online Shop?
You can pay with PayPal or, if you want to use your credit card, click the Add to Cart button and pay with your credit card. Stripe process the credit card details.
How long will delivery take?
After you place an order, the screen will refresh. It will offer you a line to download the item to your PC.
Does Klariti retain my credit card information?
No. Your credit card number and security code are never stored on your website. The payment gateway gives this sensitive information directly to the payment processor (PayPal or Stripe). Credit card data never enters or passes through our website’s database.
What exactly happens after ordering?
After you pay for the order, the screen will reload (update) and a link will be displayed on screen. Click the link to download your order. You will also get an email to confirm that you placed the order.
Do I receive an invoice for my order?
Yes, we will email you a copy of your order. You should receive it shortly after you get your shipment confirmation email.

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