Business process design covers many areas. It involves understanding requirements, both the business and functional, the ability to interview different subject matters experts, then write the narrative explaining how the process currently works (as is) and could work (to be). [Learn more about these Process Design MS Word templates here] Furthermore, it requires visual design […]
At the end of the workshop, our client confessed, ‘I didn’t know our business worked like that’.
We’d moved onsite and over three months mapped out the processes in his Finance, Sales and Operations Depts. For me, one of the most rewarding aspects of Business Analysis is discovering how a business works and then mapping it out in Visio.