Author Archives: Anthony James

Jane Austen – My Favorite Quotes

Maybe you think Jane Austen is hard to read. She’s not. Here’s an example of her writing. Most are from Persuasion. “Let us never underestimate the power of a well-written letter.” “I hate to hear you talk about all women as if they were fine ladies instead of rational creatures. None of us want to be […]

Should CEOs learn Latin?

Should you learn a dead language? Isn’t there more important things to do? The short answer is Yes. Well, maybe. Actually, No. You really should start learning Latin and here’s why. The Spectator summarising one influential American study carried out in the state of Iowa: “In 1971, more than 4,000 fourth-, fifth- and sixth-grade pupils of […]

How to Start a Career as a White Paper Writer

Want to get started as a white paper writer? It mightn’t be as hard as you think. If you have good (not necessarily perfect) writing skills, in-depth knowledge of a product, service, or industry, and have the right attitude, then maybe you should consider writing white papers to earn extra income. Due to the recession […]

How to improve the subject line of an email

First, think of the response you want from the reader. Second, put the most important point at the start. Third, highlight one thing only. The problem with most subject lines in emails is that they’re written either: As a placeholder, something to put in while you write the actual email After the email is written […]

Are good business writers made or born?

If you’re reading this, you’re probably thinking… made. Why do I say this? Because if you are a ‘born writer’, and have written from a very early age as most do, you’d feel  that most writers are born, not made. You either have it or you don’t. But it this true? I hate to say it […]

Friday Book Review: Patricia Highsmith’s Deep Water

In WSJ, Gillian Flynn, the author of Gone Girl, says about Deep Water, “When you decide to pair yourself off with someone for life, it’s supposed to be this psychologically and emotionally safe place you can retreat to. And often it doesn’t turn out like that, and there’s something very frightening about revealing not just […]

Zen and the Art of Training Plan Maintenance

Ever planned to run a 1ok mini-marathon? Good intentions, right? One part says Yes. Another says… No. There’s always that little voice in your head going, “Can’t we do it later? Just a little while? Pur-lease!” For me, I like the idea of training, but making the actual effort can be different. Corporate training is […]

How to Create a Product Features Matrix

Need a product features matrix? If you have one product and one feature only, you probably don’t. If you can’t remember every feature, and the different benefits each offers, and the use cases, and the business rules, then you may need a feature matrix. Not convinced? Ever heard of Backrub? Well, grasshopper… Once upon a […]

When’s the last time you invested in yourself?

One of my friends, TP, doesn’t believe in buying books anymore. Or buying anything for that matter. “It’s all free,” he said. “You can get it on the internet. It’s all out there. You just need to search”. I think he’s overlooking something. Yes, some things are free but you only value what you really […]

How to Develop ‘Hub and Spoke’ Product Feature Pages

Summary: Key content requirements for software product feature pages are: introduce features, answer questions, and provide user stories. The Purpose of Product Feature Pages The product feature page is the front door to sales. It should be designed for customers searching for products that solves specific problems. This means that when designing the features page […]