Monthly Archives: September 2018

Technical Writing: Troubleshooting Plan Template

Samantha from New Zealand asked me last week why the Troubleshooting Guide Template wasn’t for sale on the site. While this Microsoft Word template is already part of the Technical Writing Kit, I understand that not everyone wants all those documents. So, for those who want this document, what I’ve done is create a new sales page and offer it a standalone product.

Change Control Log – Word Template – Software Testing

Software testing Change Control log. Track changes, including impact on scope, cost and time during your software testing project. Use this log file in conjunction with the Change Request form (see below). File Format: Word. Change Control log template This template is part of the Software Testing Template pack. Learn more about the Software Testing Templates. More Templates Like This You can […]

Budget Form – Word Template – Software Testing

Software testing budget. Keep track of your software testing’s cost, expenses, overheads, contractor fees, and other line items with this budget form template. File Format: Word. Budget Form template This template is part of the Software Testing Template pack. Learn more about the Software Testing Templates. More Templates Like This You can download the following templates as part of […]

How to Insert the Document Name in MS Word Header/Footer (using Document Properties)

Last week I showed you how to add a Chapter Heading to your Microsoft Word documents. The nice thing about this is that it shows the reader where they are in the document at any give time. That works great for long documents, such as Business Plans, where the reader may have hundreds of pages to read through. But, what if you only want to show the document title in the footer?

Software Testing – Acceptance Checklist Template

Download the Acceptance Checklist Template – MS Word Use this Acceptance Checklist to provide guidance to testers when identifying and planning software acceptance activities. This checklist captures acceptance management activities to be performed throughout the software development life-cycle. Its objectives are to verify the software meets user’s requirements, is fully operational, obtain the owner’s acceptance, […]

MS Word: Insert File Name into Document Header

If you want to insert the file name into MS Word header, follow these steps: Open MS Word. Click the Insert tab. From the Header & Footer group, click [Header] or [Footer]. From the drop-down menu, choose a Header or Footer style. Return to the Insert tab. From the Text group, click Quick Parts, then […]

Acceptance Test Plan template

Use this Acceptance Test Plan template to verify that the software meets your customer’s requirements. Use MS Word template to validate that the product meets the customer’s requirements so can accept this deliverable. File Format MS Word version of this Acceptance Test Plan template is here. Apple Pages version of this Acceptance Test Plan template is here. Learn more […]

VIDEO – What is a Business Case?

A business case is a document used to justify investment in a proposed project. Definition: A Business Case is used to get management commitment & approval for investment in business change programs. ogc.gov.uk VIDEO – What is a Business Case? In this video, we look at how to write a business case, three areas you need […]

[VIDEO] What is an Acceptance Test Plan?

An Acceptance Test Plan is performed by software testers to determine if the software meets the customer’s requirements, that is, it is ready for the customer to accept the software into their environment. An Acceptance Test Plan (ATP) describes the acceptance testing process, such as the features to be tested, pass/fail criteria, approach to testing, […]

How to Improve Training Plan Videos with Captions & Subtitles

One way to make your training videos more compelling is to use captions. Why captions? Captions keep the reader focused, reinforce your key points and give the viewer a second way to digest your material. While watching your video, they can read along. Two for the price of one! Here’s how to do it in […]

Using Buyer Personas to Drive Ecommerce Sales

If you plan to build an e-commerce site, conducting Audience Analysis will allow you to create personas around which you can then build content. Personas as designed using the information you gathered during market research activities. DOWNLOAD Audience Analysis Templates Instant Download – Only $9.99! Worksheets include 130 points you can use to capture demographic date Audience Analysis Template […]

How to Start Writing API Technical Documentation (with templates)

API documentation template

Let’s say you’ve been asked to document a set of APIs, a new area for you. Where do you start? At first this can seem overwhelming. So many new acronyms, terms, jargon, and pieces to fit together. Here’s a suggested approach. DOWNLOAD API Reference Documentation Template Get API Reference Documentation Template If your company develops APIs, […]