Tag Archives: Troubleshooting

Technical Writing: Troubleshooting Plan Template

Samantha from New Zealand asked me last week why the Troubleshooting Guide Template wasn’t for sale on the site. While this Microsoft Word template is already part of the Technical Writing Kit, I understand that not everyone wants all those documents. So, for those who want this document, what I’ve done is create a new sales page and offer it a standalone product.

MS Word: Insert File Name into Document Header

If you want to insert the file name into MS Word header, follow these steps: Open MS Word. Click the Insert tab. From the Header & Footer group, click [Header] or [Footer]. From the drop-down menu, choose a Header or Footer style. Return to the Insert tab. From the Text group, click Quick Parts, then […]

How to Delete or Rename a Word file using Windows Explorer

Follow these instructions to delete or rename a Word file using Windows Explorer, for example, if this error message is displayed: “The action can’t be completed because the file is open in Microsoft Office Word”. How to Delete or Rename a Word file using Windows Explorer In Windows Explorer, click Tools. Select Folder options. Select […]

How to Recover an Earlier Version of a Document if MS Word Crashes

In this tutorial, we look at how to recover a document if MS Word crashes unexpectedly. Did you know that Word makes versions of your documents? It does. Why? So that when things go bananas you can go back to one of these old versions and start again. Isn’t that handy? How to Recover an […]

How to Create Friend Lists in Facebook

You can organize your friends into different lists in Facebook. For example, you can have a list of family, close friends, tech friends, school friends. Why should I do this? The advantage of lists is that you can find your Facebook friends that little bit faster. Also, if you plan to use Facebook for business, […]