Tag Archives: Startup

Technical Writing: Troubleshooting Plan Template

Samantha from New Zealand asked me last week why the Troubleshooting Guide Template wasn’t for sale on the site. While this Microsoft Word template is already part of the Technical Writing Kit, I understand that not everyone wants all those documents. So, for those who want this document, what I’ve done is create a new sales page and offer it a standalone product.

9 Mistakes to Avoid When Starting Your First Business

In 1996, I downloaded Netscape Navigator 2.0 and got on the web. It was incredible. If you weren’t there, it’s hard to explain the sheer excitement of getting your first AOL account, dialing up to go online, waiting for your first page to slowly download, and then going WOW!

The first day I went online—it was a lovely Sunday, I still remember it—I stayed online for 7 hours straight. I was transfixed. The world outside melted into the background. Hook, line and sinker. I was pulled in.

Dumb Money v Smart Money for Business Investments

You finished your Business Plan. Looks good. Checked the Business Case. Close the gaps and made the adjustments. Started to write the Marketing Plan. What next? Like all small businesses you need to make that step from the drawing board (business plan) to the high street and the only way to do this is to get funding.

Do ‘Aggressive’ Sales Tactics Work?

While we teach our kids to be respectable when in school, we then encourage them to tear the opposition asunder when they play sports. Getting the right balance between competition and aggression is very difficult. I see this with team leads who try to bully others into working harder (ironically, these targets are usually the workhorses) and with sales people who try to intimidate others into buying products.

How to Write the Executive Summary for Business Plans – Part 2

First impressions count. For this reason, you need to pay special attention to the Executive Summary. If your clients or investors don’t get past the Executive Summary, then the rest of your document will go unread. This also raises the question: Should you write your Executive Summary before or after you’ve written your Business Plan? […]

How to Stop MS Word Files From Crashing

If your Microsoft Word files suddenly become huge and start crashing, here’s how to fix it. Sometimes MS Word files explode from 1 to 10 MB in a few minutes? Why? Why Bullet Lists Creates Large MS Word files? The first offender is Bullet Lists. If there is one thing that’s guaranteed to crash Microsoft […]