Category Archives: Business Writing

Top tips for Business Writing. Learn how to write reports, proposals, emails, and other types of writing used to communicate with different audiences. Business writing is a also known as business communication and professional writing.

Jane Austen on Persuasion in business writing

Jane Austen “How quick come the reasons for approving what we like.” Want to be a more persuasive writer? A few suggestions: Tap into the reader’s values. Be decisive. Don’t sit on the fence. Force the reader to take sides, hopefully with you Ask the reader a question, often framed as a dilemma. Help them […]

How to Write a Customization Guide

The first question is: who are you writing this customisation guide for? As a technical writer, the skill to developing a useful guide is to keep the reader in mind. Who will be reading this customisation guide? What’s the most important thing they need to know? How can I make this more helpful to them? […]

[Checklist] Document Reviews

Use this checklist to review business, medical, or technical documentation. It is recommended to review the document for start to finish for each item on this list, instead of reviewing all items as you go through the document. In other words, check that all images are correct throughout the document. Fix any errors. Then go […]

3-part formula for better business writing

Before you put your hands on the keyboard and start typing, ask yourself: Specific – what’s the one thing I want this person to understand? Response – what’s the response I want from this person? Incentive – what incentive can I give this person to reply as fast as possible? #1 What’s the one thing […]

What correcting other people’s grammar really says about you

Before we start. Should it be people’s or peoples? I bet you noticed that, right? I do. @denise_bryson admits, “I’m such a grammar nazi that if I spell something wrong in a tweet, I have to delete it.” Of course, Nazi is spelt with a capital N but we’ll try to be good and let […]

Why Good Teachers Makes Us Bad Business Writers

Does high school teach us to write in a way that’s counterproductive in the real world? Most high schools teach us to write in a formal, literary style, usually by studying the ‘classics.’ But does this make sense in today’s economy? When you go out and find your first job, what’s the first thing you do? Change […]

7 Case Study Writing Tactics

Do you use case studies to influence prospective customers? My guess is that you do as case studies are one of the most effective ways to soft sell technical products. But are you getting the response you’d expect? If not, then this tutorial will help. Technology Case Study 19 Case Study Templates for only $19.99 […]

How to Write Business Rules

Want to learn how to write business rules? Writing Business Rules should be easy. After all, you’re documenting how the business works, right? This shouldn’t be too hard as you’d assume everyone knows how it works. It’s how they do thing every day. Alas, that’s not always the case. Business Rules Templates (MS Word/Excel) Download these Business Rules […]

12 ways to make your child a better writer

Wish your kids had a passion for writing? Most parents worry about their children falling behind. Maths, writing and science are the three that come up in our house. Like most nervous, first-time parents we tried hard – maybe, too hard – to get our son to read and write. And like most kids he […]