If you’ve seen Denzel Washington in Training Day, you’ll know that his training methods, while effective, are not the most orthodox. In the movie, Denzel is assigned to train a rookie and, for various reasons all of which make sense later, puts him through a series of challenges. Training Plan Day: what’s the point? One […]
Author Archives: Alan Thompson
If you use Netflix, you’ll be familiar with the way it tries to anticipate your interests and suggest movies according to your previous viewing patterns. What’s interesting here is that it’s quite good at it. After using it for a few months, Netflix has started to suggest movies that, reluctant though I am to admit […]
To remove obstacles. It’s not: to get status updates (that’s what status update reports are for), brainstorm ideas (that should be in workshops) or wait for others. The last one is important because it happens so often, we tend to get used to it. My approach to meetings changed after I stared working with a […]
Can you see Hamlet as a project manager? Try… Keep trying… Ok, let’s ignore that he was a prince, Danish, and saw ghosts, at least for a moment. In the play much is made of Hamlet’s indecision, wavering, procrastination, and dithering. DOWNLOAD 10 Project Plan Excel Templates DOWNLOAD 10 Project Plan Excel Templates What Hamlet knew about […]
You have fifteen minutes to check your technical document before it’s sent to the client. What do you do? Start at one page one and read every word out loud? Maybe, maybe not 🙂 Here’s one suggested approach to proofread any type of document when you’re under pressure. Checklist: how to proofread technical documents in […]
Who do you write for? This is a problem for many technical writers, especially if you don’t get to meet or interact with your readers. Essentially, you’re writing in the dark. But, that doesn’t mean you can’t improve the usefulness of the documents. Far from it. Technical Documents: How to be more accurate For example, […]
Does high school teach us to write in a way that’s counterproductive in the real world? Most high schools teach us to write in a formal, literary style, usually by studying the ‘classics.’ But does this make sense in today’s economy? When you go out and find your first job, what’s the first thing you do? Change […]
Do you use case studies to influence prospective customers? My guess is that you do as case studies are one of the most effective ways to soft sell technical products. But are you getting the response you’d expect? If not, then this tutorial will help. Technology Case Study 19 Case Study Templates for only $19.99 […]




