How to Improve Training Plan Videos with Captions & Subtitles

One way to make your training videos more compelling is to use captions. Why captions? Captions keep the reader focused, reinforce your key points and give the viewer a second way to digest your material. While watching your video, they can read along. Two for the price of one! Here’s how to do it in […]

Using Buyer Personas to Drive Ecommerce Sales

If you plan to build an e-commerce site, conducting Audience Analysis will allow you to create personas around which you can then build content. Personas as designed using the information you gathered during market research activities. DOWNLOAD Audience Analysis Templates Instant Download – Only $9.99! Worksheets include 130 points you can use to capture demographic date Audience Analysis Template […]

How to Start Writing API Technical Documentation (with templates)

API documentation template

Let’s say you’ve been asked to document a set of APIs, a new area for you. Where do you start? At first this can seem overwhelming. So many new acronyms, terms, jargon, and pieces to fit together. Here’s a suggested approach. DOWNLOAD API Reference Documentation Template Get API Reference Documentation Template If your company develops APIs, […]

What is Apple Pages?

Here are some examples of how you might use Apple Pages if you work as a technical writer.
If you’re working on a user manual for a new product, you can start drafting on your Mac at the office, then continue editing on your iPad during your commute home.
Later, you make final tweaks on your iPhone while waiting for a meeting. All changes sync automatically across devices, ensuring you’re always working on the latest version. Read more…