The silent killer of project success? Mismatched expectations. You think you’re on the same page, but the dreaded “That’s not what I was expecting…” reveals a difference in assumptions.
Tag Archives: Communications
If you work in an IT company, you know that communicating both internally and externally to customers is always a challenge.
Creating a communications plan especially in IT is difficult as due to the dynamic nature of the industry, multiple stakeholders, and the technical complexity of the products.
If I were to identify some of the main challenges I see, it would include the following:
I’ll be honest. I didn’t get this video thing until I saw the Khan Academy. It’s incredible. If you commute, you’ll have noticed that everyone seems to be watching videos these days instead of reading the paper. The others are on Kindle. I have an 80 minute commute three times a week. It’s interesting to […]
As someone who runs their own company, lost time is lost money. And, it’s no different if you work for someone else. Lost time = lost money. Every minute counts. ‘Help me answer every email in the same biz day!’ I got this from a good friend a while back and this is what I wrote back to her. ‘I get approx 70 email a day. 120 is high. 50 low. I run 7 sites. Most of my customers are in the US but I have others in the UK, across Europe and in Australia. So, emails are always coming in. Here’s what I do: