Stakeholder resistance isn’t a soft issue. It’s the number one reason projects stall, bloat, or die quietly. A 2023 Prosci study found that projects with excellent change management were six times more likely to meet objectives than those with poor change management.
Category Archives: Business Writing
Top tips for Business Writing. Learn how to write reports, proposals, emails, and other types of writing used to communicate with different audiences. Business writing is a also known as business communication and professional writing.
Your case study reads like a fairy tale. Problem appeared. Solution deployed. Results achieved. Everyone lived happily ever after.
Experienced buyers don’t believe it. And they’re right not to.
The Credibility Gap in IT Case Studies
I’ve reviewed hundreds of SaaS case studies. The same pattern emerges. A suspiciously smooth journey from chaos to clarity. No friction. No setbacks. No real decisions.
This sanitised storytelling backfires. It removes exactly what serious buyers need to see.
Think about your own software purchases. You’ve lived through data migration nightmares. Stakeholder resistance. Adoption curves that looked more like adoption cliffs. You know implementations don’t unfold in three neat paragraphs.
So when you read a case study that pretends otherwise? You discount everything. The metrics. The quotes. The entire story.
The Two Ways White Papers Die
I’ve reviewed hundreds of white papers. They tend to die in one of two ways.
Death by Academia: Dense paragraphs. Passive voice everywhere. Hedging language that screams uncertainty. “It could potentially be argued that consideration might be given to…” Stop. Nobody finishes these.
Death by Marketing: Exclamation points. Superlatives stacked like pancakes. “Revolutionary breakthrough!” “Industry-leading solution!” The reader’s trust evaporates. They recognise the sales pitch and close the tab.
Here’s what nobody tells you: writing a disaster recovery plan isn’t hard because you’re lazy or disorganised. It’s hard because you’re being asked to predict the future without a roadmap.
Server failures. Ransomware. Power outages. Floods. Cyberattacks. Vendor failures. Human error. The list feels endless.
Which ones matter for your organisation? In what order? How do you prioritise when everything feels urgent?
AI Writing, Business Continuity, Business Writing, CHATGPT, Google Gemini
The High Cost of Ambiguity: Why Standardized Business Requirements are a Strategic Imperative
26
Jan
Jan
I remember the exact moment my most ambitious product launch began to disintegrate. It was 4:30 PM on a Friday (always on a Friday!), three weeks before our global rollout. We were in the final stages of User Acceptance Testing (UAT) for a cross-border payment gateway. I sat across from the Lead Architect as she […]
AI Writing, Business Analysis, Business Writing, Product Managers
AI Prompt Writing Primer for Product Managers
19
Jan
Jan
Summary: For Product Managers (PMs), the “blank page” is the primary barrier to speed. Generative AI tools like ChatGPT are powerful assistants, but they require a structured engineering approach to be truly actionable. This primer moves from simple brainstorming to Advanced Instructional Layering, allowing PMs to automate the drafting of complex artifacts like PRDs and […]
09
Dec
Dec
This Klariti tutorial explains how to export answers from Google Gemini to PDF.
AI Writing, Business Writing, CHATGPT, Google Gemini, Video Tutorials
Gemini v ChatGPT to Create Product Manager PowerPoint Slidedecks
08
Dec
Dec
I ran a little experiment to see which AI would create the best PowerPoint slidedecks. The presentation’s topic was: “How to write effective prompts when using LLMs,” specifically tailored for an audience of Product Managers (PMs). The goal was to compare the capabilities of different AI tools in structuring, focusing, and generating content for a […]
15
Jul
Jul
This week Klariti releases a new Memorandum of Understanding Template In business, clarity is currency. A verbal agreement or a series of emails can start a promising collaboration, but they often leave critical details undefined, exposing your project to risk and misunderstandings. The bridge between a handshake deal and a formal, legally binding contract is […]
