Download the Action Item Log Excel and Word templates to help your Software Testers improve the quality of their QA documentation.
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What is an Action Item?
An action item is a single task, activity, or action that is typically performed by a single individual. In software testing, an action item refers to a discrete item that must be carried out as part of the testing process.
What is an Action Item Log?
An Action Item Log is an Excel spreadsheet that is used to allocate an action item number, description, status (Low/Medium/High), date reported, assigned resource, due date and other additional comments in relation to the task that must be performed.
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Purpose of Action Item Logs in Software Testing
The purpose of action item logs is to help software testers to:
- Identify what items need to be performed
- Allocate items to different testers based on their workload and experience
- Track the progress of each item
- Escalate items to other parties if an error, unforeseen event, or discrepancy occurs
How to Write Action Items
Use the following guidelines to write better action items
- Be specific. Make sure the reader knows at first glance what must be actioned.
- Use verb-noun constructs to phrase the action items.
- Adopt plain English writing guidelines
- Identify the due date for the item.
- Assign an owner to each items.
- Provide supporting comments if necessary to put the action items in context.
- Order action items in the correct sequence.
- Designate a sequence number for each action item to determine its order.
- Number each action item for traceability purposes.
- Identify action items that are dependent on the status of another action item.
- Make each sequence number unique.
Product Description
The Action Item Log is used to allocate an action item number, description, status, date reported, resource, due date and other additional comments in relation to the task to be performed.
File Format
MS Word – .docx
MS Excel – .xlsx
This template is part of the Software Testing Template pack. This set of QA templates is comprised of the following spreadsheets and forms.
Learn more about the Software Testing Templates.
MS Excel Software Templates
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- Acceptance Criteria Log
- Action Item Log
- Business Approval Form
- Business Approval Checklist
- Change Control Log
- Change History Log
- Change Management Tracking Log
- Change Register
- Change Request Form
- Data Access Control
- Deviation Control Form
- Document Control Form
- Failed Scripts
- Hardware Inventory
- Issue Log
- Issue Submission Form
- Log Status
- Open Issues
- Project Costs
- Quality Log
- Recovery Tests
- Report – Test Summary
- Reporting Requirements
- Roles and Responsibilities Descriptions
- Roles and Responsibilities Matrix
- Risk Log
- Risk Register
- Risk Response Plan
- Status Report
- Task Preparation
- Test Case
- Test Case Validation Log
- Test Script
- Test Script List
- Test Tracking Report
- Testing Budget
- To Do List
- Unit Test
- Version Control Log
- Web Usability Report
MS Word Software Templates
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The QA template pack includes 50 MS Word templates, forms, and checklists:
- Acceptance Checklist
- Acceptance Form
- Acceptance Test Plan
- Action Item Log
- Business Approval Checklist Form
- Business Approval Form
- Change Control Form
- Change Control Log
- Change Request Form
- Contract Review Form
- Data Access Control Form
- Enhancement Request Form
- Error Log
- Final Release Report
- Hardware Test Environment Specifications
- Installation Completion Form
- Issue Log
- Outsourced Project Checklist
- Quality Log
- Release Control Form
- Requirements Testing Report
- Requirements Traceability Matrix
- Risk Log
- Risk Management Plan Form
- Roles & Responsibility Matrix
- Status Report
- System Acceptance Form
- System Final Release Sign-off Form
- System Requirements Sign-off Form
- System Test Plan Sign-off Form
- Test Case Template
- Test Case Validation Log
- Test Cycle Signoff Document
- Test Evaluation Summary
- Test Manager Checklist
- Test Plan Template
- Test Plan Review Checklist
- Test Plan Task Preparation
- Test Problem Record
- Test Record
- Test Results Report
- Test Script
- Test Script Allocation Form
- Training Course Evaluation Form
- Training Requirements Form
- Unit Test Plan
- User Acceptance Test Plan
- User Acceptance Test Report
- User Interface Checklist
- Web Usability Test Report
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