Author Archives: Alan Thompson

How to Improve User Guides with AI Prompts

“Efficiency is doing better what is already being done.” — Peter Drucker. Drafting a comprehensive user guide from scratch is often the most time-consuming task for technical writers and office workers alike. By combining professional templates with a structured AI prompt library, you can transform how you create documentation—moving from blank pages to high-quality drafts […]

Get Rid of Scope Creep and Developer Friction Once and For All

Most Business Requirements Specifications (BRS) fail because they prioritize “business speak” over “implementation logic.” When a Business Analyst hands a document to a developer, that document is the only thing standing between the product vision and a codebase full of spaghetti logic. If the template is weak, the code will be weak. The Klariti philosophy […]

The High Cost of Ambiguity: Why Standardized Business Requirements are a Strategic Imperative

I remember the exact moment my most ambitious product launch began to disintegrate. It was 4:30 PM on a Friday (always on a Friday!), three weeks before our global rollout. We were in the final stages of User Acceptance Testing (UAT) for a cross-border payment gateway. I sat across from the Lead Architect as she […]

How to Write a Business Continuity Plan Using AI: The Klariti Guide

This guide explains how to draft, refine, and validate a Business Continuity Plan (BCP) using AI tools such as ChatGPT, Claude, or Gemini. It is designed for professionals responsible for continuity documentation who need to produce accurate, structured plans under time and resource constraints.

Using Gemini to Write User Guides: A Structured Prompting Framework

Summary: While Generative AI (GenAI) can significantly accelerate documentation drafting, its output quality depends on the structural constraints provided by the author. By utilizing a “Prompt Library” alongside professional templates, technical writers can ensure consistency, reduce hallucinations, and adhere to industry standards like the Microsoft Style Guide. Writing a comprehensive user guide is a high-cognitive-load […]

AI Prompt Writing Primer for Product Managers

Summary: For Product Managers (PMs), the “blank page” is the primary barrier to speed. Generative AI tools like ChatGPT are powerful assistants, but they require a structured engineering approach to be truly actionable. This primer moves from simple brainstorming to Advanced Instructional Layering, allowing PMs to automate the drafting of complex artifacts like PRDs and […]