Tag Archives: Customer Service

Release Notes: Best Practices with Salesforce and Dropbox Examples

This tutorial explains how to write, format, and publish release notes. It also shares best practices, guidelines and examples from Dropbox and Salesforce. Download: Release Notes template package with 2 pre-formatted templates in MS Word. Download Now for $7.99- Buy Here! Learn more about these Release Notes Templates Download a MS Word Release Notes template here. […]

How to write ‘Warning’ Emails to Customers

Let’s say you want to write an email to your customers warning them that unless they take specific action, their account will be closed. Where do you start? Flickr I ask this as I got an email today telling me this but the way it was phrased made me wonder: was this a scam did […]