You can use this Availability Plan Template (MS Word 26 pages) to describe how your system will be made available by capturing the hardware and software aspects of your solution setup.
Use this template to:
- Ensure that your system responds correctly to requests, is adequately maintained and communicates with interfacing components, such as network and servers.
- Measure how often your data and applications are ready to be accessed when needed.
- Capture areas such as training requirements for System Administrators, processes for performing maintenance tasks and itemizing hardware, software and other components.