21-page MS Word template & 8 Excel spreadsheets.The Operations Guide Template will help you run your IT environment more efficiently. It provides tables, charts, and matrices for server monitoring, backups, scheduling tasks, monitoring systems, managing inventory, and performing follow-up reports on outstanding issues.
Operations Guide Template: Table of Contents
1 Introduction
1.1 System Overview
1.2 Authorized Use
1.3 Points of Contact
1.4 Help Desk
1.5 Hours of Operations
2 System Overview
2.1 System Operations
2.2 Software Inventory
2.1 Software Interfaces
2.2 Resource Inventory
2.3 Report Inventory
2.4 System Restrictions
2.5 Hardware
3 Operations Team
3.1 Organization Chart
3.2 Leadership Chart
3.3 Key Roles & Responsibilities
3.4 Anticipated Change
4 Operations Schedule
4.1 Daily Tasks
4.2 Weekly Tasks
4.3 Monthly Tasks
4.4 Backup Schedule
5 System Runs
5.1 Run Inventory
5.2 Run #1
5.3 Run #2
6 System Restores
Product Specifications
The templates are in Microsoft Word and Excel formats.
The template pack includes the following documents:
MS Word
- 3 x Operations Guide Templates 21 pages
MS Excel
- Daily Tasks 1 worksheet
- Desktop Inventory 1 worksheet
- Error Codes and Messages 1 worksheet
- Follow-up Action Report 1 worksheet
- Hardware Inventory 1 worksheet
- Inspection Report 1 worksheet
- Operations Task Tracking Form 1 worksheet
- Responsibility Matrix 1 worksheet