Maintenance Plan Templates

MS Word 19 pages. Use these Maintenance Plan template to provide Tech Support personnel with the information necessary to maintain IT systems effectively.

Table of Contents

1. Executive Summary
1.1 Background
1.2 Objectives
1.3 Scope
1.4 Relationship to Other Plans

2 System Details
2.1 System Organization
2.2 Details
2.2.1 Security
2.2.2 Points of Contact
2.2.3 Authorized Usage

3 Support Environment
3.1 Equipment Environment
3.1.1 Computer Hardware
3.1.2 Facilities
3.2 Support Software
3.3 Storage Requirements

4 Project Team
4.1 Roles and Responsibilities
4.2 Training

5 Management Approach
5.1 Priorities
5.2 Schedule
5.3 Tasks
5.4 Constraints
5.5 Assumptions
5.6 Dependencies

6 Technical Approach
6.1 Types of Maintenance Activities
6.2 Configuration Management
6.3 Risk Assessment
6.4 Testing
6.5 System Protection
6.6 Special Processes
6.7 Maintenance Reports
6.8 Documentation
6.9 Quality Assurance Activities

7 Maintenance Procedures
7.1 Consolidated Unit List
7.2 Maintenance Procedure for Software Unit [x] 7.2.1 Description
7.2.2 Conventions
7.2.3 Verification Procedures
7.2.4 Error Conditions
7.3 Maintenance Procedure for Software Unit [x] 7.4 Maintenance Procedure for Software Unit [x]

8 Database Maintenance Procedure
8.1 Database [x] 8.1.1 General Characteristics
8.1.1.1 Permanency
8.1.1.2 Storage
8.1.1.3 Restrictions
8.1.2 Organization and Detailed Description

9 Appendix A

Product Specifications

• Maintenancee Plan Template with coversheet image – MS Word
• Maintenancee Plan Template with blank image – MS Word
• Maintenancee Log – MS Excel
• Maintenancee Tasks – MS Excel
• Server Maintenancee Checklist – MS Excel