ChatGPT Training Course for Non-Technical Users

Do you want to learn how to use ChatGPT?

The following 10-week ChatGPT training course is designed for non-technical users. You don’t need to know any coding or have previous experience with any AI tools. The following course will show you the basics of how to craft a prompt to more advanced topics like creating your first GPT (a mini app in ChatGPT).  

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This course is provided as a courtesy of Klariti. If you want a PDF of the sessions for education or internal training, please contact us via LinkedIn.  

Each module includes:

  • Session Goals
  • Topics to Cover
  • Session Activities
  • Learning Outcomes
  • Homework Assignment

In the following section, you can see the topics we will cover in each of the ten modules.

Week 1: Introduction to ChatGPT

Topics to Cover: 

  1. What is ChatGPT?
  • Introduction to AI and Natural Language Processing (NLP)
  • How ChatGPT Works2. Applications of ChatGPT in the Workplace
  • Enhancing Productivity
  • Use Cases in Different Industries3. Setting Expectations
  • What ChatGPT Can and Cannot Do
  • Ethical Considerations and Responsible Usage4. Getting Started
  • Setting Up and Accessing ChatGPT
  • Navigating the Interface and Basic Features

Week 2: Understanding Prompts

Topics to Cover: 

  1. What Are Prompts?
  • The Role of Prompts in AI Interactions
  • Simple vs. Complex Prompts2. Crafting Effective Prompts
  • How to Ask Clear, Specific Questions
  • Common Pitfalls and How to Avoid Them3. Refining Prompts for Better Results
  • Iterating on Prompts to Improve Responses
  • Examples of Refining and Adjusting Prompts4. Using Prompts for Different Tasks
  • Writing, Editing, and Summarizing
  • Task-Specific Prompts for Business Applications

Week 3: Advanced Prompts

  1. Using Context in Prompts
  2. Structured Outputs
  3. Iterative and Layered Prompting
  4. Handling Ambiguity and Refining Results
  5. Advanced Use Cases for the Workplace

Week 4: ChatGPT for Communications

Topics to Cover: 

  1. Structuring Reports
  • Key Sections of a Report (e.g., Introduction, Analysis, Conclusion)
  • Using ChatGPT to Organize Ideas and Data2. Generating Data-Driven Reports
  • Creating Reports Based on Provided Data (e.g., Sales Figures, Performance Metrics)
  • How to Ask ChatGPT for Data Analysis and Insights3. Improving Report Readability
  • Editing and Refining for Clarity
  • Using ChatGPT to Improve the Flow of Information4. Creating Summary and Executive Reports
  • Summarizing Complex Information for Executives
  • Writing Actionable Insights and Key Takeaways— Week 5: Summarizing Meetings and Documents
  1. Writing Professional Emails
  • Crafting Clear and Concise Messages
  • Using ChatGPT for Different Email Purposes (e.g., Requests, Responses, Follow-ups)2. Editing and Refining Emails
  • Proofreading and Correcting Tone
  • Ensuring Clarity and Professionalism3. Personalizing Emails with ChatGPT
  • Customizing Email Tone for Different Audiences
  • Making Email Drafts More Engaging4. Handling Common Email Tasks
  • Scheduling and Reminders
  • Automated Email Responses

Week 5: Summarizing and Reporting

Topics to Cover: 

  1. Summarizing Text with ChatGPT
  • How to Ask ChatGPT for Summaries of Long Documents
  • Generating Bullet Points and Key Information2. Meeting Summaries and Actionable Insights
  • How to Summarize Meetings Efficiently
  • Extracting Action Items, Deadlines, and Follow-ups3. Improving Summaries for Different Audiences
  • Tailoring Summaries for Executive vs. Detailed Reports
  • Providing Concise Summaries vs. In-depth Analyses4. Using ChatGPT for Ongoing Summaries
  • Automating Weekly or Monthly Summary Reports
  • Creating Recurring Meeting or Project Summaries

Week 1 through Week 5 covers foundational concepts such as understanding ChatGPT, crafting and refining prompts, and applying ChatGPT to write emails, reports, and summaries. By the end of Week 5, participants should be proficient in using ChatGPT for a variety of business-related tasks.

Week 6: MS Word and Document Assistance

Topics to Cover: 

  1. Document Review and Editing with ChatGPT
  • Proofreading and Editing for Grammar and Clarity
  • Improving Sentence Structure and Readability   
  1. Formatting Documents with ChatGPT
  • Formatting Tips and Best Practices
  • Consistency in Formatting
  1. Creating Templates and Standardized Documents
  • Creating Document Templates
  • Standardizing Documents
  1. Organizing Documents and Content Structuring
  • Outlining Content
  • Using Headings and Subheadings
  1. Collaborating on Document Drafts
  • Collaborating with Team Members
  • Reviewing and Editing Feedback

Week 7: ChatGPT for Data and Spreadsheet Management

Topics to Cover: 

  1. ChatGPT and Data Insights
  • Basic Data Analysis with ChatGPT
  • Understanding Data Structures2. Creating Spreadsheets with ChatGPT
  • Building Simple Spreadsheets
  • Using Formulas
  1. Generating Charts from Data
  • Basic Charts
  • Chart Descriptions and Insights
  1. Automating Tasks in Spreadsheets
  • Creating Templates
  • Simple Data Manipulation
  1. Using ChatGPT for Spreadsheet Troubleshooting
  • Problem Solving

Week 8: Workflow Automation with ChatGPT

Topics to Cover: 

  1. Introduction to Workflow Automation
  • What is Workflow Automation?
  • Benefits of Workflow Automation
  1. Automating Email Responses and Communication

   – Using ChatGPT for Repetitive Email Tasks 

  • Creating Email Templates
  1. Generating Reports and Summaries Automatically
  • Automating Report Generation
  • Setting Up Recurring Reports
  1. Task and To-Do List Automation
  • Using ChatGPT to Automate To-Do Lists
  • Automating Reminders and Follow-Ups
  1. Integrating ChatGPT with Other Productivity Tools
  • Connecting ChatGPT with Other Tools
  • Creating Actionable Outputs

Week 9: Personalizing ChatGPT

Topics to Cover: 

  1. Customizing ChatGPT’s Tone and Style
  • Setting the Tone
  • Adjusting the Style of Writing
  • Choosing the Level of Detail
  1. Creating and Storing Custom Prompts
  • Building a Prompt Library
  • Using Saved Prompts
  1. Personalizing ChatGPT for Specific Tasks
  • Adapting ChatGPT to Personal Preferences
  • Adding Context to Your Requests
  1. Leveraging Advanced Settings (Where Available)
  • Exploring Settings for Output Customization
  • Fine-tuning Output for Regular Use
  1. Feedback Loops and Refining Responses
  • Providing Feedback for Better Results
  • Refining Results

Week 10: Introduction to Creating a GPT (Advanced)

Topics to Cover: 

  1. What is a GPT and How Does It Work?
  • Understanding GPT Models
  • How GPTs Are Trained
  1. How to Create Your Own GPT
  • Step-by-Step Guide to Creating a GPT
  • Custom Instructions
  • Testing and Adjusting Your GPT
  1. Fine-Tuning GPTs for Specific Tasks
  • Task-Specific Fine-Tuning
  • Incorporating Context and Special Instructions
  1. Testing, Debugging, and Improving Your GPT
  • Testing Your Custom GPT
  • Debugging GPTs
  • Optimizing Performance
  1. Integrating Your GPT into Daily Workflows
  • Practical Applications
  • Automating Workflows with GPTs

This provides a structured outline for each week, helping participants understand how ChatGPT can be applied across different tasks, from document creation to workflow automation and even creating their own custom GPT models.

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