How to Write Better Business Processes Designs

Business process design covers many areas. It involves understanding requirements, both the business and functional, the ability to interview different subject matters experts, then write the narrative explaining how the process currently works (as is) and could work (to be). [Learn more about these Process Design MS Word templates here] Furthermore, it requires visual design […]

How to Improve ‘Listening Skills’ When Gathering Functional Requirements

Summary: Listening skills help business analysts gather the right level of information to document functional, technical, and business requirements. The ability to listen – not just wait until the other person is finished, so you can have your say – is one of those skills that makes you better at doing your job. Learn more […]

How to Write Business Requirements Faster, Stronger, Better

[Learn more about these business requirement templates] One of the mistakes I made when starting with business requirements was that I focused on the phrasing instead of the meaning. For example: I looked at how other procedure writers wrote, adopted their style, and started to write, The software shall… or The software must… In other […]

10 Proven Proposal Writing Tactics

Writing a business proposal for the first time can be difficult. To make this easier we’ve compiled this list of ten writing strategies for developing your next sales, government or research proposal.

Process Design Tips #11: How to Rotate, Change & Flip Text

Last week I showed you how to use Microsoft Visio to create business process maps, use case diagrams, flowcharts. org charts, and other type of documents. Business Process Flowchart – 3 Swim lanes with SOX Controls [Learn more about these Process Design Excel templates here] This week, we’ll look at text. How to add, change, […]

Visio Tips: How to Move Multiple Shapes With a Single Click

I use Microsoft Visio to create flowcharts, business process maps, use case diagrams and other type of documents. One way to create these diagrams faster is to group shapes & images, so you update all the shapes at the same time. You can also move the shapes back and forwards on the worksheet. Business Process […]

Business Process Design Tutorial – Part 1

At the end of the workshop, our client confessed, ‘I didn’t know our business worked like that’.

We’d moved onsite and over three months mapped out the processes in his Finance, Sales and Operations Depts. For me, one of the most rewarding aspects of Business Analysis is discovering how a business works and then mapping it out in Visio.

[Checklist] RFP Proposal Bid / No Bid

I’ve been spending a lot of time recently on Bud Porter-Roth’s site. It’s hard to find anything better when it comes to offering practical and informative proposal writing techniques. Unlike many pretenders, when you read Bud’s material, you know that this man definitely knows what he’s talking about. And while I’ve read—and re-read—several of his […]

Proposal Writing Course – Lesson #5: Writing a Request For Proposal

Writing a Request for Proposal (also called an Invitation To Tender) is hard work. After you have polished the final draft and sent it out, the next step is to wait for the proposals to come back in. If you’re working on a large tender, you can sometimes expect 20,30, 50 or even hundreds of […]

Proposal Writing Course – Lesson #4: Understanding the Tender Opening Process

Government contracting is big business. Companies invest considerable resources into their bids and depend on winning contracts to support their business. To keep the tendering process more transparent, there is now formal tender opening procedures where the tenders are officially opened. For Europe Union contracts, this process often occurs in public to ensure that all is […]

Proposal Writing Course – Lesson #3: Pre-writing Tactics

Proposal writers often write at high-speed, under intense pressure to complete the bid on time, while ensuring the all aspects of the response are in agreement with the mandatory RFP guidelines. Not an easy task! In such situations, mistakes are bound to happen. Even more significantly, such working conditions compromise the quality of the bid. […]

Proposal Writing Course – Lesson 2: Are you Proposing a Solution or a Product?

Successful proposals place the emphasis on the client’s needs rather than on your abilities, technology, or experience, regardless of their technical merit. [ Learn more about these Proposal Templates ] Novice proposal writers tend to hype their own products/services and relegate the client’s needs to second place For example, a proposal for a Content Management system would […]