How to respond to: “I’m going to be brutally honest with you”

What happens the moment you hear, ‘I’m going to be brutally honest with you’? I tend to filter out the honest part and tense up, wondering about the brutal part. You the same? You sense what’s coming next. It doesn’t feel good. We’re ‘brutally honest’ when someone annoys us but we can’t say it to their […]

How to Improve ‘Listening Skills’ When Gathering Functional Requirements

Summary: Listening skills help business analysts gather the right level of information to document functional, technical, and business requirements. The ability to listen – not just wait until the other person is finished, so you can have your say – is one of those skills that makes you better at doing your job. Learn more […]