How (and When) To Use ‘Please’ in Government Forms

How can you write government documents that are polite but also firm? For example, should you use Please on application forms? Yes? But how often? Is it possible that you can over-do the politeness so that it clutters the page and gets in the way of the applicant? For example, you know when somehow is simply […]

Report Writing: How to write the Conclusions section

The conclusion section to this strategy report, eGovernment Strategies, The Case of the United Arab Emirates (UAE), from Dr. Ali M. Al-Khouri, United Arab Emirates, provides an excellent template on how to summarize the main points in a strategy document. This conclusion section is divided into five paragraphs: Problem statement: need to develop new capabilities […]