How to Create a Drop-Down List in MS Word (With Screenshots)

Let’s look at how to create a drop-down list in MS Word Before we start: If you don’t see the Developer tab, click File, Options, Customize Ribbon, and select Developer. How to Create a Drop-down List – Short version On the Developer tab, in the Controls group, click the Drop-Down List Select the content control, and then on the Developer tab, click Properties. To create […]

How to create a practical document review checklist

One of the problems of reviewing a document online is that you need a common set of guidelines. In theory a style guide should do this but I often find that people tend to avoid them. They’re too much work. A more practical approach is to create a checklist of the most important things they […]

Em Dash v En Dash

Noreen Malone, senior editor at New York magazine, admits what everyone else thinks about those pesky em-dashes. “The problem with the dash—as you may have noticed!—is that it discourages truly efficient writing. It also—and this might be its worst sin—disrupts the flow of a sentence. Don’t you find it annoying—and you can tell me if […]

[Tutorial] How to Create an Outline for a Business Document

You wouldn’t go to Paris without a map, would you? Ok, you might find the Eiffel Tower but could you find your way to Notre Dame? A map would help right? It’s the same in writing. Why do we need an outline? An outline is a map of your document. It help you, as a […]

10 Writing Guidelines for SaaS Applications

SaaS and web-based applications are becoming more popular as they replace desktop or network installations. How you document them is mostly the same as documenting traditional but there are some difference. Let’s take a look. Registration – explain how to set up the account, register an account, common setup issues, and troubleshooting, for example, if […]

[How to] Write a Customization Guide

The first question is: who are you writing this customisation guide for? As a technical writer, the skill to developing a useful guide is to keep the reader in mind. Who will be reading this customisation guide? What’s the most important thing they need to know? How can I make this more helpful to them? […]