Q: Do you learn faster by reading blogs or watching videos?

I’ll be honest. I didn’t get this video thing until I saw the Khan Academy. It’s incredible. If you commute, you’ll have noticed that everyone seems to be watching videos these days instead of reading the paper. The others are on Kindle. I have an 80 minute commute three times a week. It’s interesting to […]

7+1 Cures For ‘Boring’ Business Writing

Be interesting. That’s the golden rule of great business writing. If you feel your words are boring, the reader will sense it and flee. Will they take action? No, of course not. Would you? How can I make something boring more interesting? Remember, everything is interesting if you see it from the right angle. It’s […]

Trump’s Guide to Business Writing

‘All of the women on The Apprentice flirted with me – consciously or unconsciously. That’s to be expected.’ Donald Trump Ever watch the Apprentice? I enjoy waiting for Trump to pull the trigger and give it to them. ‘You’re fired!’ It’s nice to watch this from the safety of our sofas. We’re involved but also […]

How to Answer 70 Emails a Day

As someone who runs their own company, lost time is lost money. And, it’s no different if you work for someone else. Lost time = lost money. Every minute counts. ‘Help me answer every email in the same biz day!’ I got this from a good friend a while back and this is what I wrote back to her. ‘I get approx 70 email a day. 120 is high. 50 low. I run 7 sites. Most of my customers are in the US but I have others in the UK, across Europe and in Australia. So, emails are always coming in. Here’s what I do:

How to Get Rid of a Troll

I have a troll. Do you? Trolls slither over the internet. They start as lurkers, then get brave, creep out and spit things at you. 10 out of 10 trolls feed on attention. Negative or positive – they don’t care. Attention is the oxygen that keeps them going. Here’s the story of how I found my troll and what we may do next?

How to Give an Elevator Pitch

What do you feel when people say, “and tell me about yourself?” Most of us dread giving the elevator pitch – the story of your life in 60 seconds. Scary, isn’t it? It doesn’t have to be. The mistake everyone makes is to take a deep break, force a smile, and then starting ploughing ahead. […]