How to Write Better Business Processes Designs

Business process design covers many areas. It involves understanding requirements, both the business and functional, the ability to interview different subject matters experts, then write the narrative explaining how the process currently works (as is) and could work (to be). [Learn more about these Process Design MS Word templates here] Furthermore, it requires visual design […]

Process Design Tips From DHL

As a process designer, I’m always looking at how other companies design their processes, in particular how they manage exceptions, errors, and unexpected actions, typically an ‘edge case.’ Download Now for $9.99 – Buy Here! [Learn more about these templates here] Last month I bought two computers. One Toshiba laptop, the second an Alienware desktop, […]

How to Design Business Process Swimlane Diagrams in Visio

In this tutorial, we look at how to design workflow diagrams in Visio, for example, for technical documentation or business analysis If you feel overwhelmed when you sit down and try to create a workflow diagram, it’s probably because you’re trying to do several things at the same time. Here’s how to avoid that occurring. […]

How to Write Business Requirements Faster, Stronger, Better

[Learn more about these business requirement templates] One of the mistakes I made when starting with business requirements was that I focused on the phrasing instead of the meaning. For example: I looked at how other procedure writers wrote, adopted their style, and started to write, The software shall… or The software must… In other […]

How to Write Your First Case Study

If you’ve no budget for marketing but an hour to spare, write a case study. Here’s why. Case studies are one of the most effective tools you can use to promote your products and services, especially if you are on a limited marketing budget. 19 Case Study Templates for only $19.99 Learn more about this template […]

Process Design Tips #11: How to Rotate, Change & Flip Text

Last week I showed you how to use Microsoft Visio to create business process maps, use case diagrams, flowcharts. org charts, and other type of documents. Business Process Flowchart – 3 Swim lanes with SOX Controls [Learn more about these Process Design Excel templates here] This week, we’ll look at text. How to add, change, […]

Visio Tips: How to Move Multiple Shapes With a Single Click

I use Microsoft Visio to create flowcharts, business process maps, use case diagrams and other type of documents. One way to create these diagrams faster is to group shapes & images, so you update all the shapes at the same time. You can also move the shapes back and forwards on the worksheet. Business Process […]

Business Process Design Tutorial – Part 1

At the end of the workshop, our client confessed, ‘I didn’t know our business worked like that’.

We’d moved onsite and over three months mapped out the processes in his Finance, Sales and Operations Depts. For me, one of the most rewarding aspects of Business Analysis is discovering how a business works and then mapping it out in Visio.

How to Give an Elevator Pitch

What do you feel when people say, “and tell me about yourself?” Most of us dread giving the elevator pitch – the story of your life in 60 seconds. Scary, isn’t it? It doesn’t have to be. The mistake everyone makes is to take a deep break, force a smile, and then starting ploughing ahead. […]

Proposal Writing Course – Lesson 1# How to Write Customer-centric Proposals

For proposal writers, the task of responding to a Request for Proposal (RFP) can be quite daunting. In addition to the pressure of getting the best proposal in on time, defining an effective approach to the response poses several dilemmas. [ Learn more about these Proposal Templates ] For example, the various proposal team members may argue […]