14 Screenshot Guidelines for Technical Documents

The purpose of screenshots is to compliment the text, not replace it. This means that your screenshots compliment what you’ve written and help orient the reader. They also help reduce anxiety in the reader as they can check if they are on the right window. What to capture Identify where the user needs to perform […]

How to Fix Corrupt & Damaged Microsoft Word Documents – Part 2

Last week we showed you how Bullet Lists can crash MS Word. We outlined some techniques to reduce the file size, mostly by creating pre-formatted bullet lists in advance. But what happens if you’re given a User Guide that’s already bloated to massive proportions. It’s too late to create new styles at this stage. Here’s […]

Kate Winslet’s 7 Secret Ways to Proof User Guides

What can Kate Winslet teach you about proof-reading technical documents? Watch the movie The Reader and it will make sense. If she was writing this blog, she’d probably say: “Don’t do it all at once! One of the biggest mistakes you can make when revising any technical document, is to do it all in one […]

How to Stop Microsoft Word Files From Crashing – Part 1

If your Microsoft Word files suddenly become huge and start crashing, here’s one way to fix it. Sometimes Microsoft Word files explode from 1 to 10MB in a few minutes? I’ve creating some very large business proposals in Microsoft Word and learnt a few ways to control these documents. MS Word. Click top red arrow […]