Writing for the Web Tips

Writing for the Web requires new a different approach to the writing process. Before you start writing web content, try to understand the basics of information architecture and how navigation systems work. On the web, write in small digestible chucks, which fit into the information hierarchy. To create your hierarchy, outline the website as you […]

What do technical writers write?

Technical writers write technical documents that explain complex issues in simple, plain English. Technical writers – also know as Technical Authors or Information Designers – write material that supports software and hardware systems. They design, write and produce material that is delivered in print, soft-copy or as Online Help, such as that found in the […]

How to Interview Technical Writers

Jane R. in Texas asks for some tips on interviewing tech writers, especially when using assessment tests. Her company is about to hire their first full-time writer and they have not done this before. I’ve worked on both sides on the fence in the past, (i.e. interviewed and been interviewed) and picked up a few […]

How to fix problems with Table of Contents in MS Word

James in North Carolina asks, “In Word, the Table of Contents is not displayed. Instead, I get an error message: { TOCO “2-4″H Z T “HEADING 1,1″}. How do I fix this? Is it a bug? ” I think the problem is to do with Field Codes. Here are three suggestions: 1. In Word, go […]

How to manage large documents in Microsoft Word

The main issues with creating long docs in Word tend to involve formatting, styles, graphics, tables, and bullets. Formatting — cutting/pasting material directly from one file into another is best avoided as this will bring unwanted styles in the target Word file. Instead convert it to raw text and then import it. Styles — create […]

How to fix backward Ps appear in MS Word

If you open a Word document and see what looks like large Ps at the end of every sentence, then the Show/Hide marker has been turned on. Sometimes this gets turned on by accident or when you open a doc which as these turned on by default. The the Show/Hide marker is used for examining […]

How to write effective business letters

Steve Clark offers the following article written by a student in the Duke University. This paper was submitted as his final project to complete the program. Examples of Steve’s letters are available at Sample Letters. “Whatever your motivation, this article helps you to write a letter that gets published. It addresses the following elements to […]