How to Write Better Business Processes Designs

Business process design covers many areas. It involves understanding requirements, both the business and functional, the ability to interview different subject matters experts, then write the narrative explaining how the process currently works (as is) and could work (to be). [Learn more about these Process Design MS Word templates here] Furthermore, it requires visual design […]

Process Design Tips From DHL

As a process designer, I’m always looking at how other companies design their processes, in particular how they manage exceptions, errors, and unexpected actions, typically an ‘edge case.’ Download Now for $9.99 – Buy Here! [Learn more about these templates here] Last month I bought two computers. One Toshiba laptop, the second an Alienware desktop, […]

20 Business Process Writing Tips

Summary: Business Process documents give business and technical users an objective snapshot of how a system works. Use these guidelines to improve how you analyze, document, and review As-Is and To-Be processes.  Download Now for $9.99 – Buy Here! [Learn more about these templates here] Ask how it works. In other words, you can’t write […]

How to Improve ‘Listening Skills’ When Gathering Functional Requirements

Summary: Listening skills help business analysts gather the right level of information to document functional, technical, and business requirements. The ability to listen – not just wait until the other person is finished, so you can have your say – is one of those skills that makes you better at doing your job. Learn more […]

How to Write Business Requirements Faster, Stronger, Better

[Learn more about these business requirement templates] One of the mistakes I made when starting with business requirements was that I focused on the phrasing instead of the meaning. For example: I looked at how other procedure writers wrote, adopted their style, and started to write, The software shall… or The software must… In other […]

How to Write Your First Case Study

If you’ve no budget for marketing but an hour to spare, write a case study. Here’s why. Case studies are one of the most effective tools you can use to promote your products and services, especially if you are on a limited marketing budget. 19 Case Study Templates for only $19.99 Learn more about this template […]

Process Design Tips #11: How to Rotate, Change & Flip Text

Last week I showed you how to use Microsoft Visio to create business process maps, use case diagrams, flowcharts. org charts, and other type of documents. Business Process Flowchart – 3 Swim lanes with SOX Controls [Learn more about these Process Design Excel templates here] This week, we’ll look at text. How to add, change, […]

Visio Tips: How to Move Multiple Shapes With a Single Click

I use Microsoft Visio to create flowcharts, business process maps, use case diagrams and other type of documents. One way to create these diagrams faster is to group shapes & images, so you update all the shapes at the same time. You can also move the shapes back and forwards on the worksheet. Business Process […]

Business Process Design Tutorial – Part 1

At the end of the workshop, our client confessed, ‘I didn’t know our business worked like that’.

We’d moved onsite and over three months mapped out the processes in his Finance, Sales and Operations Depts. For me, one of the most rewarding aspects of Business Analysis is discovering how a business works and then mapping it out in Visio.

How to Collaborate on a Business Proposal

Martha asked me, “I want to put a template or guidelines to my team members as a result of my research about the good way to write a proposal.” One of the problems if you’re new to writing business proposals is where to start, especially if you have to write with a team rather than by yourself. Where do you start?

How to Give an Elevator Pitch

What do you feel when people say, “and tell me about yourself?” Most of us dread giving the elevator pitch – the story of your life in 60 seconds. Scary, isn’t it? It doesn’t have to be. The mistake everyone makes is to take a deep break, force a smile, and then starting ploughing ahead. […]

How to Stop MS Word Crashing By Adding Images Correctly

Here’s how to Stop Word Crashing By Adding Images Correctly. Word lets you add images with different file formats into your documents, such as: Enhanced Metafile (.emf) Graphics Interchange Format (.gif) Joint Photographic Experts Group (.jpg) Portable Network Graphics (.png) Microsoft Windows Bitmap (.bmp, .rle, .dib) Windows Metafile Graphics (.wmf) Tagged Image File Format (.TIFF) […]

4 Mistakes in the Vendor Selection Process

Matthew Gnabasik in his book “Smart Choices: Selecting and Administering A Safe 401(k) Plan” provides some good advice on common mistakes in the vendor selection process. Download Now for only $19.99 [ Learn more about these Proposal Templates ] The 401kHelpCenter.com site have paraphrased some of them. Not Asking Enough Tough Questions: You decide to ask for […]

11 Techniques to Increase Page Views on Your Blog

Darren Rowse is a must read for anyone interested in making money from blogging. “At least one commenter on the previous post noted that they are happy with a low page view count because it could mean people are leaving their blog by clicking on an advertisement and thereby earning them money. While there could […]

[Checklist] RFP Proposal Bid / No Bid

I’ve been spending a lot of time recently on Bud Porter-Roth’s site. It’s hard to find anything better when it comes to offering practical and informative proposal writing techniques. Unlike many pretenders, when you read Bud’s material, you know that this man definitely knows what he’s talking about. And while I’ve read—and re-read—several of his […]