Process Design Tips #11: How to Rotate, Change & Flip Text

Last week I showed you how to use Microsoft Visio to create business process maps, use case diagrams, flowcharts. org charts, and other type of documents. Business Process Flowchart – 3 Swim lanes with SOX Controls [Learn more about these Process Design Excel templates here] This week, we’ll look at text. How to add, change, […]

7-Step Approach to Proofreading User Guides

What can Kate Winslet teach you about proof-reading technical documents? Watch the movie The Reader and it will make sense. One of the biggest mistakes you can make when revising any technical document, is to do it all in one go. You can’t! 7 Ways to Proofread User Guides Make it easy on yourself and […]

Trump’s Guide to Business Writing

‘All of the women on The Apprentice flirted with me – consciously or unconsciously. That’s to be expected.’ Donald Trump Ever watch the Apprentice? I enjoy waiting for Trump to pull the trigger and give it to them. ‘You’re fired!’ It’s nice to watch this from the safety of our sofas. We’re involved but also […]

Which Business Plans Are Twice As Likely to Get Investment?

A quick search on Google shows us that the business community has some strong opinion on the value of business plans. Some deride them as antiquated whereas others see them as the foundation stone for a business growth. Who’s right? Well, it would be nice if someone did some research on the value of business […]

How to Write the Executive Summary for Business Plans – Part 2

First impressions count. For this reason, you need to pay special attention to the Executive Summary. If your clients or investors don’t get past the Executive Summary, then the rest of your document will go unread. This also raises the question: Should you write your Executive Summary before or after you’ve written your Business Plan? […]

How to Write Better Business Requirements

Summary: Every project starts with requirements. To improve the effectiveness of your business requirements you must establish a common understanding between the project sponsor, customers, developers and stakeholders to serve as a road-map for product development. This Klariti tutorial will explain how to write a Business Requirements Document (BRD). It covers project scope, cost estimation, scheduling, […]

Visio Tips: How to Move Multiple Shapes With a Single Click

I use Microsoft Visio to create flowcharts, business process maps, use case diagrams and other type of documents. One way to create these diagrams faster is to group shapes & images, so you update all the shapes at the same time. You can also move the shapes back and forwards on the worksheet. Business Process […]

15 Ways to Improve Your Business Case

Looking for funding for a new project but not sure where to start? One way to get the funding you need is to create a Business Case. This outlines the benefits, competitive edge, and other gains the company stands to make if it invests in this project. For certain projects, the Business Case is a […]

Why I Left The Cult of Apple in Japan

What’s the first thing that comes to mind when I say Cult? I was offered a job with Apple many years ago and turned it down. They struck me as a bit odd. Think different campaigns were somehow a tiny bit sinister. I couldn’t put my finger on it didn’t buy into it. Later I […]

How to Fix Huge MS Word Docs

Last week we showed you how Bullet Lists can crash MS Word documents, especially if you cut and paste from several different documents. We outlined some techniques to reduce the file size, mostly by creating pre-formatted bullet lists and re-creating bullet lists the correct way. How to fix Corrupt & Damaged MS Word files But […]

How To Face Your Harshest Critics

Can you relate to this? A major project has fallen behind schedule. It is way over-budget, morale has collapsed, and your leadership is being questioned. It’s got real nasty. It’s your fault. They’re pointing the finger at you. What should you do?

If the criticism is from outside the organization, then define the ground rules for your Communications Plan. Identify who is responsible for what type of communication, how it will be delivered and what messages you want to convey. The benefit of a cohesive Communications Plan is the message coming from all staff will be consistent and ensure that your core values are communicated effectively.

How Tai Chi Will Make You a Better Manager

I spend 10 hours a day writing documents, guides, reports and other goodies. One of the hazards of working these long hours is migraine, back pain and (literally) a pain in the neck. You can get away with this in your 20s, but as you get older you need to take greater care of your […]

12 Steps To Becoming a Business Consultant

The BBC quotes research from Barclays Bank which shows that semi-retired workers are responsible for 50% more start-ups than 10 years ago. In the UK, 67% of small business owners are over 45, while a mere 8.7% are under 34. Such data suggests that running a business actually plays to the strengths of older people. […]

How to Stop MS Word Files From Crashing

If your Microsoft Word files suddenly become huge and start crashing, here’s how to fix it. Sometimes MS Word files explode from 1 to 10 MB in a few minutes? Why? Why Bullet Lists Creates Large MS Word files? The first offender is Bullet Lists. If there is one thing that’s guaranteed to crash Microsoft […]

The 4-Part Business Proposal Framework

Why do you write business proposals? Same reason we do! We write proposals to win more business, pay our bills and send the kids to college. Same as you, I guess! Right? This is one of the most popular templates, especially for business consultancy proposals [ Learn more about these Proposal Templates ] I’ve been in the […]